Privacy Policy

This Privacy Policy (“the Policy”) is established by Neurosoft LLC (“Neurosoft”, “we,” “us,” and “our”) and applies to all information that Neurosoft may receive about the user of website and the other sites within the domain of (“the Site”). Using the Site and providing personal data, the user gives us the consent, on their own will and at their own interest, to the processing of personal data until the objectives of processing (signing of the contract, provision of services) are achieved or until a withdrawal of the consent by the user. The user has the right to withdraw the consent at any time by sending a written request at the following address: 5 Voronin str., Ivanovo, 153032, Russia.

Personal Data We Collect

When using the Site and completing the forms (for example, feedback form, callback request form, inquiry to the Sales Department, Service Center, Training Center, Human Resources Department, etc.), the user provides us with the following personal data or its combinations, representing any information relating directly or indirectly to a particular or identifiable person (name, phone number, email address, country, city, company name, cookies, other information) for contracting on the supply of equipment or provision of services provided by Neurosoft.

Neurosoft does not verify the accuracy of the personal data provided by the Site user and cannot guarantee the requested service is properly delivered, if such information is incorrect or inaccurate.

To improve the quality of customer service and user experience as well as for site traffic analysis, the web server hosting our site or the scripts of the partner services (Yandex Metrika, Calltouch) collect other data of the user regarding utilization of the Site in addition to the personal data provided by them when completing the forms. This is, particularly, the IP-address and country of its registration, the domain name from which a transition to our Site was made, information about moving between the pages, the information that the user’s browser provides voluntarily when visiting the website (cookies). However, the user can disable cookies in the browser settings (read more about cookies).

Neurosoft processes personal data of the user with or without the automated means and performs its collection, recording, systematization, accumulation, storage, clarification (update, modification), retrieval, use, transfer (provision, access), blocking and destruction.

If the objective of personal data processing is achieved, failed or if the user would like to withdraw a consent, Neurosoft stops processing of personal data and destroys it in accordance with the applicable law of the Russian Federation.

In accordance with the applicable law of the Russian Federation, the user has the right to access their personal data stored by Neurosoft, as well as the right to rectify, block or delete personal data (upon request and at no cost). The user can send the request to Neurosoft in one of the following ways: a) a written request submitted via regular mail at 5 Voronin Str., Ivanovo, Russian Federation, 153032, or b) a scanned copy of request sent via e-mail at

Disclosing Personal Data to Third Parties

Neurosoft does not disclose or share your personal data with third parties (companies and individuals) without a legitimate reason except when the user has expressed consent to such actions. The disclosure is necessary when the user is utilizing a particular service, or to pursue legitimate business purposes. The disclosure is provided by the applicable law of the Russian Federation or other applicable law under the established legitimate procedure.

How We Protect Personal Data

Neurosoft shall apply the necessary legitimate, organisational and computing practices to protect your personal data from unauthorized or unintended access to it, as well as from other nonlegitimate acts in relation to personal data, including but not limited to differentiation of access to the information systems processing personal data, prevention of malware intrusion into the information systems processing personal data; firewalling for access control, network packet filtering and network address translation to hide the structure of the information systems processing personal data; detection of intrusions into the information systems processing personal data, which violate or predetermine violation of the established requirements to ensure personal data security; identification of security threats; security analysis of the information systems processing personal data, which involves specialized software application; assignment of the person responsible for arrangement of personal data processing, adoption of local acts to ensure security of personal data. Access to personal data of the Site users is granted only to Neurosoft authorized employees for work-related duties.

Agreement to this Privacy Policy

When you access our Site, you agree to this Policy. If you don’t agree to the Policy, please do not use our Site. If you access our Site after any changes have been subsequently made, this means that you agree to these changes.

Exclusion of Liability

This Policy does not apply to any other websites and does not apply to third-party websites that may contain references to our Site. Neurosoft is not responsible for the actions of other websites.

Changes to Privacy Policy

We may revise this Policy from time to time as we deem necessary in our sole discretion. The new Policy is effective as of its posting on the Site, unless otherwise stated in the revised Policy. We encourage you to regularly review this Policy to stay informed about how we collect and protect your personal data. By using the Site, you agree to accept responsibility to review this Policy and changes to it periodically.

Contact Information

If you have any questions concerning this Policy, our Site or other concerns, please contact us at:

phone: +7 4932 95 99 99


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