General Provisions
This Privacy Policy (hereinafter referred to as the “Policy”) is adopted by Neurosoft LLC (INN 37290024501, OGRN 1033700080721, registered address: 5 Voronina St., Ivanovo, 153032, Russian Federation) (hereinafter referred to as the “Company”) and applies to all information that the Company may obtain about a visitor to the website www.neurosoft.com, as well as other websites within the neurosoft.com domain (hereinafter referred to as the “Website”).
By using the Website and providing personal data, the Visitor, of their own free will and in their own interest, gives the Company consent to process the provided personal data until the purposes of processing are achieved (conclusion of a contract, provision of services) or until the Visitor withdraws the given consent. The Visitor has the right to withdraw consent to the processing of personal data at any time by sending a written request to the address: 5 Voronina St., Ivanovo, 153032, Russian Federation, or by sending a scanned copy of the written request to the email address pdn@neurosoft.ru.
Data Collected When Visiting the Website
When visiting the Website and completing forms размещed on the Website (for example, feedback forms, call-back request forms, inquiries to the sales department, service center, training center, HR department, or other forms), the Visitor provides the Company with the following personal data or combinations thereof, representing any information relating to an identified or identifiable natural person, directly or indirectly (full name, phone number, email address, country, city, company name, cookies, and other information), for the purpose of concluding contracts for the supply of equipment or for the provision of services offered by the Company.
The Company does not verify the accuracy of the data provided by the Visitor and does not guarantee the proper provision of services if the personal data supplied by the Visitor are incorrect or inaccurate.
In addition to the personal data provided by the Visitor when completing forms, other personal data related to the Visitor’s actions are collected by the web server hosting the Company’s Website or by partner service scripts (Yandex.Metrica, Calltouch) for the purpose of improving customer service quality, Website usability, and traffic analysis. Such data include: IP address and country of registration; the domain name from which the Visitor accessed the Website; information about the Visitor’s navigation between Website pages; and information voluntarily provided by the Visitor’s browser when visiting the Website (cookies). The Visitor may disable the use of cookies by changing the settings of their browser (more information about cookies).
The Company processes the Visitor’s personal data using automated means or without such means, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (provision, access), blocking, deletion, and destruction of personal data.
Upon achievement of the purpose of personal data processing, loss of the need to achieve such purpose, or receipt of a withdrawal of consent from the Visitor, the Company ceases processing personal data and deletes them in accordance with the legislation of the Russian Federation.
In accordance with the legislation of the Russian Federation, the Visitor has the right to access their personal data stored by the Company, as well as the right to request clarification, blocking, or deletion of personal data (upon request and free of charge). The Visitor may submit a request to the Company in one of the following ways:
a) by sending a written request to: 5 Voronina St., Ivanovo, 153032, Russian Federation;
b) by sending a scanned copy of the written request to pdn@neurosoft.ru.
Disclosure of Data to Third Parties
The Company does not disclose or transfer the Visitor’s personal (sensitive) information to third parties (organizations or individuals) without legal grounds (the Visitor has given consent; the transfer is necessary to use a specific service or to conclude/perform a contract or provide consulting services; or the transfer is required by applicable legislation of the Russian Federation or other applicable law).
Third parties engaged by the Company for the purposes stated above include:
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Regional Network Information Center (Russia, 2 Bldg. 1, 3rd Khoroshevskaya St., Moscow, 123308) — provision of website hosting services.
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Calltouch Solutions LLC (Russia, 1 Bldg. 9, Skladochnaya St., Moscow, 127018) — provision of call-back request services from the Website.
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UniSender Rus LLC (Russia, 23 Bolshaya Novodmitrovskaya St., Moscow, 127015, floor/premises 2/46) — provision of email distribution services (with the User’s consent) for informational, marketing, and other materials (messages).
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Yandex LLC (Russia, 16 Leo Tolstoy St., Moscow, 119021) — provision of services for collecting and analyzing anonymous (not linked to visitors’ personal data) Website traffic data using the Yandex.Metrica service.
How We Protect Information
The Company applies necessary legal, organizational, and technical measures to protect personal data from unauthorized or accidental access, as well as from other unlawful actions, including but not limited to: access control to personal data information systems; prevention of malware intrusion into such systems; firewall protection to manage access, filter network packets, and perform network address translation to conceal system architecture; intrusion detection in personal data information systems that may violate or create prerequisites for violating established data security requirements; identification of security threats; security analysis of personal data information systems using specialized software tools; appointment of a person responsible for organizing personal data processing; and adoption of local regulations to ensure personal data security. Access to Website Visitors’ personal data is granted only to authorized employees of the Company for the performance of their official duties.
Acceptance of the Policy
By using the Company’s Website, the Visitor agrees to this Policy. If the Visitor does not agree with this Policy, they should not use the Website. Continued use of the Website after changes to this Policy are made will be deemed acceptance of such changes.
Disclaimer
This Policy does not apply to any other websites and is not applicable to third-party websites that may reference our Website. The Company is not responsible for the actions of other websites.
Changes to the Privacy Policy
The Company has the right to amend this Policy at its sole discretion and at any time. The new version of the Policy comes into force upon its publication on the Website unless otherwise provided by the new version. We recommend that Visitors regularly review this page to stay informed about any changes regarding how we process and protect the information we collect. By using the Website, you agree to assume responsibility for periodically reviewing the Policy and any changes to it.
Contact Information
If you have any questions regarding this Policy, the use of the Website, or other Website-related matters, please contact us:
Phone: +7 4932 24-04-34, +7 4932 95-99-99
Email: info@neurosoft.com