This Privacy Policy (“the Policy”) is established by Neurosoft LLC (“Neurosoft”, “we”, “our”) and applies to all information that Neurosoft may receive about the visitor to www.neurosoft.com website and the other sites within the domain of neurosoft.com (“the site”). Using the site and providing personal information, the visitor willingly and at his own interest, gives Neurosoft the consent to the processing of personal data until the objectives of processing (signing of the contract, provision of services) are reached or until a withdrawal of such consent. The visitor has the right at any time to withdraw the consent to the processing of their personal data provided to Neurosoft by sending a written notification at the following address: 5 Voronin St., Ivanovo, 153032, Russia or by sending a scanned copy of a written request at the e-mail pdn@neurosoft.ru
Personal Data We Collect
When visiting the site and filling in the forms (for example, feedback form, callback request, inquiry to the Sales Department, Service Center, Training Center, Human Resources Department, etc.), the visitor provides Neurosoft with personal data or their combinations, representing any information relating directly or indirectly to a particular or identifiable person (name, phone number, email address, country, city, company name, cookie preferences, etc.) for entering into contractual relations with Neurosoft.
Neurosoft does not verify the accuracy of the personal data provided by the visitor and cannot guarantee the requested service is properly delivered, if such information is incorrect or inaccurate.
To improve the quality of customer service and user experience as well as for analysis of attendance, the web server hosting the site or the scripts of the partner services (Yandex Metrika, Calltouch) collects other data of the visitor regarding utilization of the site in addition to personal data provided by visitors when filling out the respective forms. This is particularly the IP address and the country of its registration, the domain name from which a transition to our site was made, information about moving between the pages, the information which the browser, used by the visitor, voluntarily provides when visiting the site (cookies). However, the visitor can disable cookies in the browser settings (read more about cookies).
Neurosoft processes personal data of the visitors with or without the use of automated systems as well as well as performs its collection, recording, systematization, accumulation, storage, clarification (update, alteration), extraction, use, transfer (disclosure, access), blocking, deletion and destruction.
If the purpose of personal data processing is reached, failed or if the visitor would like to withdraw a consent to the processing of personal data, Neurosoft stops processing personal data of the visitor and deletes them in accordance with the applicable law of the Russian Federation.
According to the applicable law of the Russian Federation, the user has the right to access their personal data stored by Neurosoft, as well as the right to clarify, block or delete personal data (upon request and at no cost). The user can submit the request to Neurosoft in one of the following ways: a) by sending a written request to: 5 Voronin St., Ivanovo, 153032, Russia, or b) by sending a scanned copy of a written request at the e-mail pdn@neurosoft.ru.
Provision of Data to Third Parties
Neurosoft does not disclose or transfer the visitor’s personal data to third parties (natural or legal persons) without legal grounds. The exceptions are when: the visitor has expressed consent to such actions, the transfer is necessary for the visitor’s use of a certain service or for Neurosoft to fulfill a contract, the transfer is provided for by the current legislation of the Russian Federation or other applicable law within the framework of the procedure established by law.
Third parties engaged by Neurosoft for the above purposes:
- Regional Network Information Center (RU-CENTER) (2 3rd Khoroshevskaya St., building 1, Moscow, 123308, Russia) – providing Neurosoft with services for storing the site on the hosting provider's platform (providing hosting services).
- Calltouch Solutions Ltd (1 Skladochaya St., building 9, Moscow, 127018, Russia) – providing Neurosoft with services for ordering a callback from the site.
- UniSender Rus LLC ( 23 Bolshaya Novodmitrovskaya St.,office 2/46, Moscow, 127015, Russia) – providing Neurosoft with services for sending (with the user's consent) informational, marketing, and other materials (messages).
- Yandex LLC (16 Lva Tolstogo St., Moscow, 119021, Russia) – providing Neurosoft with services for collecting and analyzing anonymous (not linked to visitors' personal data) data on visits to the site using the Yandex.Metrica service.
How We Protect Personal Data
Neurosoft applies the necessary legal, organisational and technical measures to protect personal data from unauthorised or accidental access to them, as well as from other unlawful actions in relation to personal data, including but not limited to: differentiation of access to information systems processing personal data; prevention of the introduction of malware into information systems processing personal data; firewalling with the purpose of access control, filtering of network packets and translation of network addresses to hide the structure of information systems processing personal data; detection of intrusions into information systems processing personal data that violate or create preconditions for the violation of the established requirements; identification of security threats; analysis of security of information systems of personal data, involving the use of specialised software tools; assigning a person responsible for the organisation of personal data processing; adoption of local acts to ensure the security of personal data. Access to personal data of the site visitors shall be granted only to authorised Neurosoft employees for performance of their official duties.
Acceptance of Our Terms and Conditions
By using our site, the visitor agrees to this Policy. If the visitor does not agree with this Policy, please do not use our site. Further use of the site after changes to this Policy will be deemed to be the visitor’s agreement to the changes.
Exclusion of liability
This Policy does not apply to any other websites and does not apply to third-party websites that may contain references to our site. Neurosoft is not responsible for the actions of other websites.
Changes to Privacy Policy
We may revise this Policy from time to time as we deem necessary in our sole discretion. The new Policy is effective as of its posting on the site, unless otherwise stated in the revised Policy. We encourage you to regularly review this Policy to stay informed about how we collect and protect your personal data. By using the site, you agree to accept responsibility to review this Policy and changes to it periodically.
Contact Information
If you have any questions concerning this Policy, our site or other concerns, please contact us:
phone: +7 4932 24-04-34, +7 4932 95 99 99
e-mail: info@neurosoft.com.