Installing and updating programs
Read the system requirements for installing programs
Send a request to receive a link to download the program
Download the program from the link that will be sent to your email
Install the downloaded program on your computer
Technical Support
Request
Request
Product
Warranty
Warranty
If you already have a computer or want to purchase one yourself, it must meet the following minimum requirements:
- For running software based on Microsoft .NET technology: an Intel Core i5 processor of the latest generation or an equivalent in terms of performance, and at least 8 GB of RAM.
- Please note that computers with Qualcomm processors running Windows 11 (ARM64 architecture) are not compatible with our equipment connected via USB. For stable operation of our company's products, it is recommended to use computers with the traditional x86/x64 architecture (Intel or AMD processors).
- Windows 8.1 and higher.
- The computer must have a sufficient number of USB ports for connecting the equipment.
- The computer must be properly grounded using the third contact of a European-style power socket. It is not permitted to switch on the computer via an adapter that isolates the third wire.
- When supplying a PC to the user, the initial startup must be performed and, if required, Windows must be activated. It is also necessary to make sure that all peripheral equipment (video card, printer) has drivers and is ready for operation.
- When supplying a laptop, a mouse must be included in the delivery set.