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All Neurosoft branded products are covered by the following warranty:

Electronic units 24 months
OAE probes 6 months
Electrodes and cables 30 days
Coils 12 months
  1. In some countries warranty can be ensured by a distributor (seller's warranty). Contact them for details.
  2. No warranty is extended to any product that has been altered or modified in any way, misused, or damaged.
  3. Customer pays return shipping charges. We are responsible for the return shipping charges of replaced / repaired products. Products found not to be defective will be returned at customer's expense.
  4. We also offer extended warranty to any Neurosoft branded product. Please contact sales department to find out details.