All Neurosoft branded products are covered by the following warranty:
|Electronic units||24 months|
|Photic stimulators||24 months|
|Trolleys, stands and holders for medical equipment||24 months|
|Coils for magnetic stimulators||12 months|
|Reusable auditory stimulators, electrodes and sensors||12 months|
|Accessories for fixation and connection of electrodes and sensors (cables, helmets, belts, etc.)||1 month|
|PC electronic units||24 months|
|OAE probes||12 months|
|Сonsumables (eartips, etc.) and disposable items||no warranty|
- In some countries warranty can be ensured by a distributor (seller's warranty). Contact them for details.
- No warranty is extended to any product that has been altered or modified in any way, misused, or damaged.
- Customer pays return shipping charges. We are responsible for the return shipping charges of replaced / repaired products. Products found not to be defective will be returned at customer's expense.
- We also offer extended warranty to any Neurosoft branded product. Please contact sales department to find out details.